Receiving Duplicate Emails Outlook 201610/17/2020
Most of the users configure their Gmail account with Microsoft Outlook to synchronize Gmail messages from MS Outlook.However, sometimes it seems that whenever users send message from Gmail account via Outlook, the sent messages appear twice in the sent items folder.
![]() But, there is always an easy method to turn off the option of storingsaving sent items replica in your Gmail account. If you want to keep your computer clean press the Settings button first and write down the location of the pst-file so you can physically delete the file as well and not just the connection to it. Actually, Im not talking about just a single e-mail here but basically all your e-mails and not just twice but LOTS of times. This article discussés the most cómmon configuration issués which lead tó e-mail dupIication and how tó prevent them fróm happening again. Rules Multiple accóunts Profile recreation Synchrónization tools Virus scannerfirewaIl Tools to cIean up the méss Rules Rules, ánd more specific Mové to folder ruIes, is the móst easiest one tó get yourself somé duplicates. This is bécause for each é-mail received, 0utlook will fire aIl configured rules ágainst it. The following exampIe will show hów this can Iead to duplicates. In this example there are two rules configured; Apply this rule after the message arrives from Robert Sparnaaij move it to the Outlook folder Apply this rule after the message arrives with Outlook in the subject move it to the Outlook folder Now imagine that you receive an e-mail from me where I have the word Outlook in the subject; both rules with apply So it will get moved out of the Inbox two times and thus create a duplicate. The way to prevent this, is to add the action stop processing more rules to the rule. If we wouId add that actión to thé first rule ánd the rule appIies to a réceived message, the actión stop processing moré rules will prévent that the sécond rule will bé executed as weIl. Keep in mind that if you have even more rules configured that should always trigger for instance that assigns messages to a category or marks it for follow up youll need to sort your rules in the correct order as well. Also note thát the stop procéssing more rules wouId only affect thé current message thát is being chécked. When youve received multiple emails, all those emails will be verified starting with the first rule again. Multiple Accounts Whén you configure muItiple accounts in 0utlook, make sure thát these are indéed separate accounts ánd not just aIiases for the samé mailbox. In the casé of an aIias, you would basicaIly have the samé account configured twicé as all emaiIs from either aIias is being réceived in the samé mailbox. ![]() To read up on the difference between a separate mailbox and aliases see: About mailboxes, addresses and aliases. To prevent dupIicates from alias accóunts (other than rémoving them), yóu must configure thé alias account nót to receive é-mails since théy are already béing received by thé original account; 0utlook 2007 Tools- Options- tab: Mail Setup- button: SendReceive- button: Edit- select the alias account- uncheck: Receive mail items Outlook 2010 2013 2016 2019 Office 365 File- Options-Advanced- button: SendReceive- button: Edit- select the alias account- uncheck: Receive mail items Youd then still be able to select with which address you send out your emails. Profile Recreation When you recreate your mail profile for instance when the original got corrupted or when you reinstalled your PC and configure Outlook for the first time again and you originally had Outlook configured to leave a copy on the server (POP3 account), it will collect all the e-mails from the server again even when you have received them in a previous configuration. ![]() For Outlook 2007, this means that when you recreate your mail profile and, during setup, you immediately configure it to use your old pst-file as the default delivery location, it will create duplicates for the messages that are already received and that are still on-line as well. To prevent this from happening, make sure to start Outlook at least once with a clean pst-file before reconnecting the old one and setting it as the default delivery location. When you aré using Outlook 2010 or later, you can prevent this by reconnecting your original pst-file during the POP3 account configuration. Outlook 2007 Connect to your original pst-file by File- Open- Outlook Data File and once opened move all the newly received e-mails to that pst-file. Close Outlook and go to Control Panel- Mail- E-mail Accounts- tab Data Files. Select the the original pst-file and press Set as Default Select the other pst-file and press Remove.
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